Democratizing Access to Justice with AI

A new platform called My AI Lawyer has launched in South Africa, aiming to make legal advice accessible and affordable for all citizens. Available online and via WhatsApp, this innovative service provides on-demand guidance for everyday legal questions.

The startup addresses a critical need in the country where millions struggle to afford traditional legal representation. According to Darren Cohen, head of distribution and marketing at My AI Lawyer: “Access to justice should not be a privilege but a right. Unfortunately, high costs and complex legal jargon often prevent people from getting the advice they need.”

How My AI Lawyer Works

The platform offers:

  • 24/7 availability: Get answers whenever you need them
  • Plain language explanations: No more confusing legal terms
  • Personalized guidance: Tailored to your specific situation
  • Option to connect with human lawyers: For complex issues or when additional support is needed

Unlike generic AI chatbots, My AI Lawyer has been specifically trained on South African law by local legal professionals. This ensures accuracy and relevance for the country’s unique legal framework.

Privacy & Security

The platform prioritizes user privacy with:

  • Secure data storage: Protecting personal information
  • Compliance with POPIA: Adhering to South Africa’s data protection laws
  • Closed system: Your questions and data are not used to train AI models

With My AI Lawyer, navigating the legal landscape becomes more approachable—empowering individuals to understand their rights and make informed decisions.