Kura Elevates Customer Experience with Tech-Driven Platform Investment
Kura, the UK’s largest independent outsourcer, is undergoing a contact centre capability transformation with Avaya Enterprise Cloud. The solution, set for rollout this summer, empowers Kura to furnish its clients, including prominent energy and financial services firms, with comprehensive inbound and outbound contact centre services on a robust platform. This
Read MoreContactless Payments Now Supported by Nedbank & Synthesis
South African bank, Nedbank has partnered with Advanced Consulting Partner Synthesis to develop a software-based point-of-sale (POS) system. The solution, built on Amazon Web Services (AWS), can be installed on smartphones without any additional hardware. This allows single operators or small businesses to accept contactless payments easily, lowering the barrier
Read MoreCerby lands $17M to manage access to ‘nonstandard’ enterprise apps
Bel Lepe, a former Google software engineer, tells me that it always seemed risky to him that there were apps business users needed and used, but that IT and security teams were unwilling to approve them because of their lack of support for identity standards. It’s a legitimate issue. According
Read MoreHow this VC evaluates generative AI startups
Adam B. Struck Contributor Share on Twitter Adam B. Struck is a founding partner of Struck Capital, Struck Crypto, and Struck Studio. The launch of ChatGPT in November of 2022 propelled our world into the Age of AI, and the tech industry will never be the same. Nearly every pitch
Read More5 Implementations to Deploy Business Technology Projects Successfully
Implementing new business technologies should yield positive outcomes and enhanced value, yet they often fail, incurring significant financial losses. According to McKinsey, business technology project failure rates stand at 69 percent, a figure echoed by the Boston Consulting Group at 70 percent, while the Global Mainframe Modernization Business Barometer Report
Read MorePreserving Israel’s high-tech ecosystem: A path to upholding democracy
Raoul Wootliff Contributor Share on Twitter Raoul Wootliff is Head of Strategic Communications at N10S, an Israeli communications firm specializing in public affairs and high-tech. He was previously the political correspondent for The Times of Israel. Israel faces a pivotal moment in its democratic journey. With the specter of illiberal
Read MoreGoogle Announces First AI Accelerator Program for African Startups
A new program supporting African startups was has officially launched by Google. The program, “Google for Startups Accelerator: AI First” uses artificial intelligence to solve local challenges. The program aimed at supporting African startups geared towards integrating AI into their processes, recognises the transformative role that AI is playing across the
Read MoreHashtag Trending Aug.22- Biometrics not as foolproof as it seems? Meta obstructs critical emergency updates amidst wildfires in Canada; John Warnock, co-founder of Adobe has passed
Hacking your finger takes on a whole new meaning. Meta/Facebook’s banning of Canadian news leaves victims of wildfires unable to share valuable and maybe even lifesaving information, QR Codes evade detection in phishing schemes and a legend has passed with the death of John Warnock, co-founder of Adobe. These
Read MoreUK’s CMA confirms decision to block Microsoft-Activision but opens fresh probe of restructured deal proposal
The UK’s antitrust regulator has confirmed its April decision to block the $68.7BN Microsoft-Activision gaming mega-merger — rejecting arguments by Microsoft that it should overturn its original prohibition because of developments since the original decision. However in a simultaneous announcement today the Competition and Markets Authority (CMA) has opened a
Read MoreNavigating Immunity, Resilience, and Recovery: Veeam’s Insights from VeeamON Tour 2023
Veeam 2023 Report: 93% ransomware hits backups, 45% targets production data—startling trends spotlight urgent cybersecurity needs. This alarming statistic underscores the enduring presence of ransomware, emphasizing the imperative for businesses to fortify their defenses. Veeam Software, a leading authority in Data Protection and Ransomware Recovery, has recently spotlighted effective strategies for
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