DAC Systems, a provider of integrated business solutions, emphasizes its close collaboration with customers to fully harness the potential of the Microsoft Teams platform, enabling teams to self-organize and collaborate across various business scenarios.
Most widely used meeting applications
With over 300 million users by the end of 2023 and adoption by 91% of Fortune 100 companies, Microsoft Teams stands as one of the most widely used meeting applications globally. Beyond offering meeting and call functionalities, Microsoft Teams is deeply integrated with Microsoft 365. This integration allows for real-time collaboration directly within the Teams interface, enabling users to create, share, and edit Word documents, Excel spreadsheets, and PowerPoint presentations seamlessly without leaving the app.
Task facilitation
The Planner app within Microsoft Teams consolidates all of a company’s tasks and plans from across the Microsoft 365 ecosystem into one convenient location. It facilitates more efficient task management for both individual plans and team initiatives, offering features such as grid view, dependencies, scheduling, and a timeline (Gantt) view.
For companies grappling with task management and feedback, the integration of Teams, Planner, and Loop components allows for easy task assignment to employees. Reminders in Outlook prompt employees about upcoming tasks, enabling them to complete them directly within the app.
Teams used in various sectors
In sectors like retail, healthcare, or on factory floors where scheduling is crucial, Microsoft Teams provides Shifts—a schedule management tool. This feature empowers managers to create, update, and oversee shift schedules seamlessly. Additionally, employees can use Shifts to clock in and out, request shift swaps, or offer available shifts they cannot work.
Cornerstone for modern digital workplace
Chief Resourcing Officer for DAC Systems, Kirk Schafer, says, “Microsoft Teams is the cornerstone for building a modern digital workplace. By centralising communication and collaboration tools, Teams allows businesses to streamline their operations and focus on delivering value. Our role as a trusted Microsoft partner with extensive experience across industry sectors is to ensure that companies leverage these capabilities to the fullest, transforming their communication landscape and fostering a culture of collaboration and efficiency.”
DAC Systems offers expert guidance on the deployment, training, and management of Microsoft Teams, tailored to the specific needs of each company. With a deep understanding of the platform’s integration capabilities with Microsoft 365, Dynamics 365 and other third-party applications, DAC ensures that businesses can reduce the costs of collaboration, accelerate decision-making, and improve the customer and employee experience.
Key features of Microsoft Teams include advanced telephony and call management, which are being used by many companies to replace traditional PBX systems with a more integrated communication solution. For instance, Microsoft Business Voice 365 is a voice-over-IP (VoIP) add-on that uses Microsoft Teams’ direct routing feature to transform all employees’ computers, tablets, and smartphones into super softphones that replace desktop phones and outdated on-premise PBX systems.
The platform also offers extensive collaboration tools, secure file sharing, and the convenience of connecting from anywhere through its mobile app. Users can download Smart Bots from the Microsoft Store to automate tasks and streamline operations.
“Adopting Microsoft Teams is not just about upgrading technology. It comes down to transforming the way companies operate,” says Schafer
“Our clients have seen significant time savings and productivity boosts by integrating their communication tools into one platform. Teams not only supports a high level of security and compliance but also allows for complete customisation to meet the evolving needs of businesses.” he adds
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