MTN Partners with Accenture and Genesys to elevate Customer Experience
MTN, Africa’s telecommunications service provider, is elevating customer experience through partnering with global consulting firm Accenture and customer experience solutions provider Genesys. This initiative aims to redefine customer care for MTN’s subscribers by leveraging cloud-native solutions and advanced AI capabilities to drive customer-centric innovation and operational excellence. Wielding the Genesys
Read morePhysicsX emerges from stealth with $32M for AI to power engineering simulations
A lot of the buzz these days in artificial intelligence is around generative AI and how AI is being used to accelerate software and products for consumers. Today, a AI startup called PhysicsX, co-founded by two theoretical physicists — including a Formula One engineering superstar — is emerging from stealth
Read moreSwipe, Play, Win with Pick n Pay Smart Hopper’ Game
Pick n Pay Smart Shopper has introduced ‘Smart Hopper,’ an exciting game in its revamped app, allowing customers to play daily and win vouchers for extra savings. The game involves navigating through various levels, reminiscent of classic arcade games, as players hop between virtual shelves to collect products. With increasing
Read moreInternet Safety Guide: 8 Tips for Parents and Children
As the school holidays approach, many children will continue to engage in online activities. While navigating the online realm, it’s crucial for them to be mindful of their digital footprint. This refers to the trace they create of their online actions, encompassing the websites they visit and the content they
Read more6 ways payment technology has revolutionized opportunities for companies
It doesn’t matter whether a company is a small to medium-sized enterprise or a large corporation, or where it’s based, we are all now operating in a global economy. Irrespective of the size of an enterprise, its location, or its product offering is, with the right payment and transaction mechanisms,
Read moreInternet safety tips to protect students online
In the modern era, students are constantly immersed in technology, with smartphones in their pockets and school laptops. While the internet offers valuable communication and learning opportunities, it also poses risks such as cyberbullying, identity theft, and online predators. As children have increased access to these devices, it becomes crucial
Read moreHow to Fortify Email Security in 2023 and Beyond
In the ever-evolving landscape of cybersecurity, email security remains a paramount concern in 2023 and beyond. With the proliferation of digital communication, ensuring the confidentiality and integrity of emails is essential. Securing Email in 2023 and Beyond To bolster email security, several best practices are recommended. First and foremost, adopting
Read moreHashtag Trending Nov.27- Meta’s inaction on the presence of under 13 users on its platforms; TCS, Nvidia code theft debacle; Levandowski’s AI church
Presence of users under age 13 on Meta’s platforms: an “open secret”, Nvidia hit with code theft lawsuit, FTC extends cloud scrutiny to generative AI and a church worshipping artificial intelligence to soon resuscitate. These and more top tech stories on Hashtag Trending. I’m your host James Roy. In
Read moreReady to glimpse into the future of telco? Explore the latest trends set to make waves in 2024
Juniper Research reveals the 10 trends that will significantly impact the telecommunications landscape in 2024, as outlined in its latest whitepaper. The report indicates that the telecommunications market is on the brink of substantial disruption, with the emergence of new technologies like generative AI and industry shifts such as Apple’s
Read moreCalling all Apple fans in Kenya, iPhone 15 is now officially available!
Kenya|Kenyan customers can now enjoy the latest and most advanced iPhone models from Apple, the iPhone 15 and iPhone 15 Pro, which are available at select Apple Authorized Reseller stores across the country. These stores include Elite Digital Solutions (Apple Premium Reseller), Salute iWorld, Safaricom, Mac & More Solutions, and
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