NLWeb is Microsoft’s project to bring more chatbots to webpages
As part of an effort to make building AI-powered chatbots on the web simpler, Microsoft is launching an open project called NLWeb. Announced at Build 2025, NLWeb lets websites provide a “conversational interface” — i.e. a text field and a submission button — for their users with a few lines
Read moreDevs can now tap Microsoft Edge to power AI web apps
Microsoft is launching new APIs for Edge, its web browser, to let developers incorporate AI functionality into web apps using models built into Edge. Unveiled at Build 2025, the AI APIs mirror some of the functionality in Google Chrome, which also offers “built-in AI” that developers can tap to power
Read moreThe Digital Divide’s Dark Side: Cybersecurity in African Higher Education
The digital revolution is transforming African education, with universities embracing online learning and digital systems. However, this progress brings a crucial challenge: cybersecurity. Are African higher education institutions (HEIs) prepared for the escalating cyber threats? The Growing Threat Landscape African HEIs are increasingly targeted by cybercriminals. Microsoft’s Cyber Signals… Source
Read moreAfrica’s Banking Boom Faces Cyber Risks
As African banks continue to bring financial services to millions of the unbanked, an escalating crisis is building: a severe shortage of cybersecurity skills. Cyberattacks now rank among the leading concerns of African financial institutions, with 59% identifying cybercrime as a major threat, according to the 2024 African Financial Industry
Read moreResearch roadmap update, May 2025
An update to the research that the User Experience team is running over the next quarter.
Read moreOld Mutual Warns of Rising Deepfake Scams in South Africa
According to Sumsub’s cybersecurity research, South Africa experienced a staggering 1200% increase in deepfake-related attacks within a single year, marking the highest reported surge worldwide. A recent Kaspersky survey revealed a concerning statistic: up to 80% of South Africans struggle to tell the difference between real and AI-generated content. “Deepfakes
Read moreCut Costs or Improve Customer Support? GenAI Says You Can Both
Generative AI (GenAI) enhances customer support by improving self-service capabilities, reducing costs, and personalizing experiences. Companies using agentic AI show higher self-service rates, cut resolution costs, and achieve increased customer satisfaction. This technology holds the potential to transform customer interactions through improved insights and empathetic responses, benefiting both customers and
Read moreSANTACO Western Cape Signs Tech Partnership with Quickloc8
Quickloc8, an innovation in transport technology, has partnered with the South African National Taxi Council (SANTACO). This is an important move to promote growth and stability in the essential taxi industry of the Western Cape. The alliance aims to use technology’s revolutionary power as a crucial intervention tool, addressing critical
Read moreDeel wants Rippling to hand over any agreements involving paying the alleged spy
Deel has lobbed a new volley in the ongoing legal battle with rival HR tech startup Rippling. Deel filed a motion, containing a series of letters, asking the Irish court to make Rippling hand over information. In one letter, Deel wants unredacted versions of witness affidavits, including the famed one
Read moreTelecommunications & IT Companies Form the Next Frontier for Growth & Cyber Crime across Africa
There is both good news and bad news for telecommunications and IT companies across Africa. The positive news, according to global management consulting firm McKinsey, is that the trends shaping mobile, wireless and broadband communications across the continent indicate a strong long-term growth trajectory for the African information and communications
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