How Will AI Transform Customer Service in the Future?
Generative AI has recently taken center stage as a transformative tool for businesses, particularly in customer service. Often, discussions around AI in this space focus on overcoming customer service challenges. However, instead of using AI to keep customers at arm’s length, businesses should leverage it to forge closer connections. Customer
Read moreDazz snaps up $50M for AI-based, automated cloud security remediation
The startup is not disclosing its valuation, but sources close to the company say the figure is just under $400 million post-money. © 2024 TechCrunch. All rights reserved. For personal use only.
Read moreNotice: Malware Attacks Exploit CrowdStrike Software Failure
Regarding the CrowdStrike software update failure incident on 19 July 2024, the Hong Kong Computer Emergency Response Team Coordination Centre (HKCERT) found reports that criminals continue to evolve their attack tactics. These tactics include using fake CrowdStrike recovery manuals, fake remediation solutions, and fake software updates to deliver unidentified malware,
Read moreCrowdStrike blames test software for taking down 8.5 million Windows machines
Image: The Verge CrowdStrike has published a post incident review (PIR) of the buggy update it published that took down 8.5 million Windows machines last week. The detailed post blames a bug in test software for not properly validating the content update that was pushed out to millions of machines
Read moreStates, Experts to Address Global IT Outage Implications
A gathering called in order to capture lessons learned and plan way forward. The General Secretariat of the Digital Cooperation Organization (DCO) – the world’s first standalone international organization focusing on the digital economy, Deemah AlYahya, announces in a statement that it will conduct urgent discussions with its member states
Read moreTop 7 African Countries for Digital Nomads in 2024
The internet advent decades ago transformed the world into a global village. Technological advancements have fueled remote work’s rapid expansion across Africa. Just a few years ago, working outside a traditional office setting seemed implausible, but widespread high-speed internet availability changed that. The rise of online video conferencing has further
Read moreSpanish startup Exoticca raises a €60M Series D for its tour packages platform
Exoticca’s platform connects flights, hotels, meals, transfers, transportation and more, plus the local companies at the destinations. © 2024 TechCrunch. All rights reserved. For personal use only.
Read moreMark Zuckerberg imagines content creators making AI clones of themselves
Content creators are busy people. Most spend more than 20 hours a week creating new content for their respective corners of the web. That doesn’t leave much time for audience engagement. But Mark Zuckerberg, Meta’s CEO, thinks that AI could solve this problem. In an interview with internet personality Rowan
Read moreX replaced the water pistol emoji with a regular gun, for some reason
Image: The Verge Years after Twitter replaced the pistol emoji with a green-and-orange water gun, X has decided to change it back to a regular handgun. An X employee announced the change in a post last week. The company hasn’t explained the change, but it feels on-brand for Elon Musk’s
Read moreElon Musk sets new date for Tesla robotaxi reveal, calls everything beyond autonomy ‘noise’
Elon Musk says he will show off Tesla’s purpose-built “robotaxi” prototype during an event October 10, after scrapping a previous plan to reveal it August 8. Musk said Tesla will also show off “a couple of other things,” but didn’t explain what that meant. The comments, made on Tesla’s second-quarter
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