Tech Enhancing Customer experience in Long-Term Insurance
Keneilwe Gwabeni Integrating technology serves as a crucial catalyst in reshaping customer experiences. As the insurance industry adapts to evolving consumer demands and digital transformations, leveraging technology trends has become essential for insurers aiming to stand out and build enduring relationships with their customers. This is according to CIO for
Read moreIs Next-Gen Customer Service All About AI and Automation?
Customer service is in a state of flux. As budgets and staffing levels increase, so do customer expectations, keeping efficiency critical for delivering higher quality of service. Today’s customers demand fast, consistent, and personalized interactions, yet service teams are spread thin, with inefficient processes and manual taskwork monopolizing agents’ time
Read moreEdonia grabs €2M to turn microalgae into less bitter-tasting ground meat alternative
The company produces plant-based ingredients from raw microalgae biomass, generated from spirulina or chlorella, that it claims is more nutritious than meat. © 2024 TechCrunch. All rights reserved. For personal use only.
Read moreSwiggy, the Indian food delivery giant, seeks $1.25 billion in IPO after receiving shareholder approval
Swiggy plans to raise $1.25 billion in an initial public offering and has secured approval from its shareholders, the Indian food delivery and instant commerce startup disclosed in a filing to the local regulator. The Bengaluru-headquartered startup, which competes with publicly-listed Zomato and StepStone Group-backed unicorn Zepto, plans to raise
Read moreMark Zuckerberg says Threads has 150 million monthly active users
Meta’s Twitter/X rival Threads is growing at a stable pace. The social network now has more than 150 million monthly active users — up from 130 million in February — Mark Zuckerberg mentioned during the company’s Q1 2024 earnings call. Since the last quarterly earnings call, Threads has notably taken
Read moreXaira, an AI drug discovery startup, launches with a massive $1B, says it’s ‘ready’ to start developing drugs
Advances in generative AI have taken the tech world by storm. Biotech investors are making a big bet that similar computational methods could revolutionize drug discovery. On Tuesday, ARCH Venture Partners and Foresite Labs, an affiliate of Foresite Capital, announced that they incubated Xaira Therapeutics and funded the AI biotech
Read moreAnduril moves ahead in Pentagon program to develop unmanned fighter jets
Anduril Industries has taken another step forward in its quest to become the next great American prime, this time by beating out major defense companies to develop and test small unmanned fighter jet prototypes. The venture capital darling beat out Boeing, Lockheed Martin and Northrop Grumman on the deal, under
Read moreIBM moves deeper into hybrid cloud management with $6.4B HashiCorp acquisition
With HashiCorp, Big Blue gets a set of cloud lifecycle management and security tools, and a company that is growing considerably faster than any of IBM’s other businesses. © 2024 TechCrunch. All rights reserved. For personal use only.
Read moreRabbit’s R1 is a little AI gadget that grows on you
If there’s one overarching takeaway from last night’s Rabbit R1 launch event, it’s this: Hardware can be fun again. After a decade of unquestioned smartphone dominance, there is, once again, excitement to be found in consumer electronics. The wisdom and longevity of any individual product or form factor — while
Read moreJioCinema, the Indian streaming service, launches 35-cent tier to box out Netflix and Prime Video
JioCinema introduced new monthly subscription plan on Thursday, with the lowest tier costing just 35 cents. © 2024 TechCrunch. All rights reserved. For personal use only.
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